Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Home address
• Information submitted through contact forms
• Details related to your HVAC service requests

We may also collect certain non personal information automatically, including:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on our website
• Referring website

This information helps us improve the performance and usability of our website.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule appointments
• Provide heating and cooling services
• Prepare estimates
• Improve our website and customer experience
• Communicate about appointments and requested services
• Send service reminders or maintenance notifications when appropriate
• Comply with applicable legal requirements

We will never sell your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.

These technologies may help us:

• Analyze website traffic
• Remember user preferences
• Improve website functionality
• Measure marketing performance

You may disable cookies through your browser settings, although doing so may affect certain website features.

Third Party Services

Our website may use trusted third party providers to support our business operations, including:

• Website hosting providers
• Analytics services
• Customer communication platforms
• Online scheduling tools
• Advertising platforms

These providers only receive information necessary to perform their services and are expected to protect your information appropriately.

Data Security

Skyline Heating and Air takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we work to safeguard your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Choices

You may request to:

• Access your personal information
• Update inaccurate information
• Request deletion of your personal information when permitted by law
• Opt out of marketing communications

To make any of these requests, please contact us using the information below.

Third Party Links

Our website may contain links to third party websites. Skyline Heating and Air is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any website you visit.

Children’s Privacy

Our website is intended for homeowners and adults seeking HVAC services. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Skyline Heating and Air.

Skyline Heating and Air

Serving Sykesville, Eldersburg, Columbia, Ellicott City, Catonsville, Baltimore, Frederick, Annapolis, Towson, and surrounding Maryland communities.